The ID Shop was created to fill a specific gap in a online market that was not being served. The founders felt that it was time to create a site that was based on three things: Quality Products, Quality Customer Service and 24 hr order processing.

Quality Products
We focus our energy into creating the highest quality products for our customers.  Before establishing ourselves, the founders of The ID Shop spent eight years developing techniques and two years researching the feasibility of such an operation. They researched different production schemes and selected our current software and equipment which has recently been upgraded to the newest plastic processes which are used in most DMV's in the United States. .

Each novelty ID template is painstakingly crafted by an expert graphics artist.  This process, which often takes over eighty hours, has not been successfully replicated by anyone.  Our graphics artists, like all our employees, are committed to quality products.

Finally, our production team acquires the highest quality material for use in each of our products.  Staff members research new technologies and product avenues on a daily basis.  Their efforts are indicative of our commitment to quality products.

Quality Customer Service
In general, our customers indicate that The ID Shop offers quality products and reliable services.  Rarely do we encounter complaints or concerns.  Our commitment to quality customer service exceeds normal expectations, and we are ready and willing to hear your ideas, comments, and feedback.  The ID Shop exists because of customers like you.  We need your input to maximize our ability to produce quality products and serve your needs. In expanding our mission for the best service to our customers we have now added 24/7 Live Chat Support. We heard from our customers that if they had a way to communicate live with our employees it would help even more than just email. We hope that in the next few months we will be able to connect a toll-free 1-800 number for anyone to call with questions or orders.

If you ever need to contact us, either with praise, suggestions, or other issues, we will usually response within 24 hours. Prompt and courteous communication with, you, our customer, is essential to our mutual success.

24 Hour Processing
We know that your time is valuable, and therefore we strive for both the highest quality services and the fastest deliveries.  To ensure a speedy transaction, be sure to type in all of your information and preview your order.  If everything is in order, we guarantee your product will be shipped via first class postage. At times during our busier seasons or if we run into technical difficulties processing can take a bit longer.

If for some reason you need even faster delivery, we offer next-day and same-day deliveries with one of our extra shipping options.  Just contact The ID Shop for any special arrangements. We are here to make sure you have the best buying experience.